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Leadership for Shoreside Management - Achieving Zero Incidents (LEAD-MGMT)

Individual Course / Program


2 Days

Training Method

Lecture and Discussion





Individual Course


Part of Program


Course Image

Course Description

This 2-day Facilitated Workshop is part of the Continual Improvement Workshop Series™ developed by QSE Solutions and covers the following sound leadership principles with interwoven case studies, robust discussions, and practical examples of proven business applications to achieve zero incidents and operational excellence. Topics covered include:

Values and Beliefs

  • Commitment
  • Accountability
  • Ownership
  • Honesty versus Integrity

Vision and Mission

Goal Attainment

  • Working with Others - Collaboration
  • Planning
  • Priorities and Accountability
  • Behavior Change Initiatives
  • Relationship Management

Leadership Styles


  • Interpersonal
  • Generational and Communication Style Differences

Empowerment and Engagement

  • Learning Environments
  • The Power of Mentoring

Process Approach

Managing Change

Continual Improvement

  • Objective Assessment
  • Critical Thinking
  • Evidence-Based Decision Making
  • Setting Performance Measurement
  • Objectives & Targets
  • Achieving Key Results

Prerequisites- None.

Suggested Courses/Skills- None.


What You Will Learn

Learn how to achieve Zero Incidents including zero customer complaints, zero safety and environmental incidents through key leadership principles.

Course Dates

Select the course date from the list below

There are no available dates for this course at this time.
Please contact us for upcoming course dates.