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Leadership for Shoreside Management - Achieving Zero Incidents (LEAD-MGMT)

Individual Course / Program

Length

2 Days

Training Method

Lecture and Discussion

Simulation

N/A

Pre-requisite

N/A

Individual Course

Yes

Part of Program

No

Course Image

Course Description

This 2-day Facilitated Workshop is part of the Continual Improvement Workshop Series™ developed by QSE Solutions and covers the following sound leadership principles with interwoven case studies, robust discussions, and practical examples of proven business applications to achieve zero incidents and operational excellence. Topics covered include:

Values and Beliefs

  • Commitment
  • Accountability
  • Ownership
  • Honesty versus Integrity

Vision and Mission

Goal Attainment

  • Working with Others - Collaboration
  • Planning
  • Priorities and Accountability
  • Behavior Change Initiatives
  • Relationship Management

Leadership Styles

Communication

  • Interpersonal
  • Generational and Communication Style Differences

Empowerment and Engagement

  • Learning Environments
  • The Power of Mentoring

Process Approach

Managing Change

Continual Improvement

  • Objective Assessment
  • Critical Thinking
  • Evidence-Based Decision Making
  • Setting Performance Measurement
  • Objectives & Targets
  • Achieving Key Results

Prerequisites- None.

Suggested Courses/Skills- None.

 

What You Will Learn

Learn how to achieve Zero Incidents including zero customer complaints, zero safety and environmental incidents through key leadership principles.


Course Dates

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There are no available dates for this course at this time.
Please contact us for upcoming course dates.